The Jackson Clinic Professional Association - Contact Center Agent (Part-time)

Duties

  • Provides courteous, prompt service to patients in scheduling and rescheduling appointments, triaging and routing calls appropriately and creating electronic tasks to appropriate care provider
  • High volume of telephone activity
  • Includes data entry, verifying insurance and setting up new accounts as well as creating Tasks in the Electronic Health Record.

Qualifications

  • Good typing skills and computer knowledge is required
  • Oral communication skills required to helpfully interact positively, efficiently and courteously with diverse patient populations
  • Medical terminology course and/or extensive telephone experience preferred
  • Previous scheduling experience preferred

How to Apply:

Applications may be completed in the Human Resources office at: 828 North Parkway, Jackson, TN 38305. Weekdays between the hours of 9:00 am to 4:00 pm. Applications are kept on active file for 60 days. The JCPA is an Equal Opportunity Employer and is an E-Verify Employer.

Hours: Part-time - Monday - Friday 2:00 pm - 7:45 pm
date posted: 10-04-2019