Duties
Position Summary:
The Talbots Client Specialist (CS) is responsible for creating and fostering a culture of hospitality through exceptional customer experience. Client Specialist are responsible for building enduring relationships with both new and existing customers to consistently exceed company productivity standards.
Requirements:
Possesses a customer-centric mentality and understands the importance and contribution exceptional service plays in growing store sales
Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers
Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team, and thrives working in a team environment
Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store
Demonstrates excellent written and verbal communication skills and a high level of integrity
Has strong organizational skills and the ability to multi-task in a fast-paced, ever-changing environment
Professional, assertive and friendly with the ability to make decisions independently
Principle Accountabilities:
Sales and Service
Seek to understand customer needs and wants with curiosity and confidence through intentional conversation
Use company resources to reinforce the brand experience and facilitate/build strong, enduring relationships in order to achieve productivity and sales goals
Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust
Innate ability to introduce Talbot's broad range of products and services to the customer in a relevant and timely manner in order to achieve key sales and service metrics
Demonstrate strong planning and organizational skills to proactively contact clientele with the intent to sell in way that is relevant, timely and meaningful for her
Professionally represent the brand image
Business Acumen:
Stay abreast of the business and competitive landscape, fashion trends and key business drivers to strategically identify opportunities that will maximize sales and ensure financial goals are achieved
Operations:
Support areas of operational excellence as needed
Plan and prioritize tasks and responsibilities to meet the needs of the customer and business
Protect company assets and maintain a safe work environment
Follow all company policies and procedures as well as local, state, and federal employment laws
Qualifications
Strong sales experience preferred with demonstrated ability to meed or exceed performance standards
Ability to work at least 20 hours per week
An essential function of the job is the ability to work a flexible schedule including nights, weekends, and holidays
Am essential function of the job is the ability to move about in the store including standing, walking, kneeling, stooping, climbing ladders, using stairs, carrying, bending, stretching, twisting, or reaching out with the body, arms, or legs, pulling and lifting objects up to 40 pounds. Sometimes these movements are made quickly and repeatedly.
An essential function of the job is the ability to navigate computer/handheld systems with intermediate computer and keyboarding skills
Able to work cooperatively in a diverse work environment
High school diploma required
How to Apply:
Apply online at: https://jobs.talbots.com/index.gp?method=cappportal.showJob&layoutid=2092&inp1541=&inp1375=5615&opportunityid=5615
Hours: Part-time
date posted: 08-27-2019