FERPA Complaints

JSCC Policy Number: Not Yet Assigned

TBR Policy Reference: Not Yet Assigned

TBR Guideline Reference: Not Yet Assigned

Approved By: Dr. Bruce Blanding

Original Date Effective: 2014-04-15

Last Modified: N/A

Responsible Office: Admissions and Records

Any violation of FERPA should be reported to the Director of Admissions and Records. The Director will notify the Vice President of Student Services, the President, and TBR General Counsel's office, investigate the allegation and notify the complainant of the decision no later than 30 days after receiving the complaint.

If the allegation is not substantiated, a record containing the written complaint, investigation notes and correspondence related to the complaint will be retained in paper form in a locked file cabinet in the Admissions and Records Office. The complainant will be notified of their right to appeal the decision to the Vice President for Student Services.

If the allegation is substantiated, the Director will notify the Vice President for Student Services and TBR General Counsel with a recommendation as to the college's response. A record of the complaint, investigation notes, all correspondence related to the allegation, and the college's response will be kept in paper form in a locked file cabinet in the Admissions and Records Office.

Students have the right to file a complaint with the U.S. Department of Education concerning alleged failures by Jackson State Community College to comply with the requirements of FERPA. The name and address of the office that administers FERPA is:

Family Policy Compliance Office
U.S. Department of Education
600 Independence Avenue SW
Washington, DC 20202-4605