Jackson State is pleased to give students more convenient ways to receive their financial aid or tuition refunds. 

  • Students may now receive refunds electronically deposited into their personal checking or savings account. 
  • Easy to set up
  • You can receive your refunds within 3-4 days. You will receive your refund for opted out materials after the 7thday of the start of term.

  • Should you choose not to receive your refunds electronically, Jackson State will disburse a paper check to students for their financial aid or tuition refunds. Checks must be mailed to the student and can take up to 1 week.

Questions regarding the eRefunds can be answered through the Business Office at (731) 425-2603 or email

To access eRefunds

  1. Go to jWeb
  2. Locate the Pay Account channel on the Student Welcome Tab
  3. Select the ePayment Gateway link
  4. Further instructions are in the Pay Account channel

pay account channel